Introduction

To support delivery of our Services, Harmonize may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. Harmonize currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Harmonize performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations

Infrastructure Sub-processors:

Harmonize may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Sub-processor	Purpose	Data Location
Google, Inc.	Hosting & Infrastructure	United States
Cloudflare, Inc.	Content delivery network & WAF	United States

Other Sub-processors:

Sub-processor	Purpose	Data Location
DataDog, Inc.	Analytics on application and infrastructure logs for debugging, troubleshooting, auditing, and reporting	United States
Fleet Device Management Inc.	Mobile Device Management	United States
Google, Inc.	Cloud-based Email Service Provider and web analytics	United States
Honeybadger Industries LLC	Application health monitoring and operational status	United States
Intercom, Inc.	Cloud-based Customer Support Services	United States
Launch Darkly	Feature Flag and Experimentation	United States
Lever Technology, LLC	Remote device return service	United States
Merge API Inc.	HRIS and ATS Integration Connector	United States
Salesforce, Inc.	Customer Relationship Management (CRM) System	United States
SendGrid	App Email Service Provider	United States
Slack Technologies	Cloud-based Team Chat services	United States

Updates

As our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.